Shipping policy

Standard orders are sent via Royal Mail 2nd Class Signed For. This takes around 2-4 working days.

Express order are sent via Royal Mail 1st Class Signed for. This takes around 1 - 2 working days. 

These times can vary and are dependant on Royal Mail. 

You will be notified once your order has been dispatched and will be provided with a tracking number that you can use to track the location of your parcel. 

Please note that items are sent to the address provided with your payment. We can't take responsibility if you have provided incorrect details or if you request the items be sent to a different address.

If your parcel has not arrived within 15 working days of dispatch (UK only, for international orders please allow up to 30 days) then it is the customers' responsibility to contact the local sorting office. You can also book a redelivery by visiting www.royalmail.com/redelivery and entering the next working date after your parcel was dispatched. You do not need a ‘sorry we missed you’ card for this.

If there is still no sign of your parcel after you have explored these options, please contact us and we can discuss the matter further.